Private Property
White rental house Gold Coast.jpeg

Our Key Service Standards

  • We will provide clear tenancy selection criteria, including a summary of suitable applicants for your approval.

  • We will educate the Tenant of all obligations under the General Tenancy Agreement.

  • Arrange the rental property entry and exit condition reports

  • Conduct routine rental property inspections and provide maintenance reports for your consideration.

  • Provide prompt telephone/email responses to queries from you or the Tenant.

  • We will action owner requests in a helpful and supportive manner.

  • We employ accredited tradespeople who act promptly on maintenance issues.

  • Organise approved tradespeople to perform necessary property maintenance and repairs per your instructions.

  • Arrange and negotiate lease renewals.

  • Collect rental funds from tenants and investigate and action any rental payment delays.  

  • We will invoice tenants for council rates, body corporate fees, insurances, etc. (if both you and the Tenant acquiesce at the rental agreement’s commencement).